CUSTOMER

A Pharmaceutical company with Importation and Distribution of Pharmaceutical products has core business.

CHALLENGE

The Customer manages a wide range of products, large clientele spread across the country with marketing staff and distributors. 

SOLUTION

Aim is the creation of a custom CRM system to support products, client, staff and process management. Our team developed the CRM, CRM deployment and configuration processes. The project included Customers and Customer Service management, sales and orders lifecycle tracking, data management as well as rich reporting implementation.

 RESULTS

The end customer got a fully customized, easy to use and understand layout CRM system that allows tracking of working processes as well as build complex reports on company performance. The project was finished on time and met all the requirements needed by the client without bogus functions.